Nobody wants to be the case everyone else cites.
UK law on managing wellbeing is deliberately grey, and it gets sharpened by whoever loses first. Zen+ Health helps you show that you found the risk early and acted on it.
Reported awards
Three cases, one pattern
The rule has been clear since 2007, and employers keep failing it the same way. Unfair dismissal awards are capped. Discrimination awards are not, and a stress-related personal injury claim is a separate route again.
Every figure above is a reported award, linked to its source. Nothing here is a prediction about any individual case.
The test
Knew, or should reasonably have known
That is what a tribunal asks. It has two limbs, and making support available does not answer either of them. Knowing and then doing nothing is the worst place to be, which is why the two belong together.
Did you know, or should you have?
Ignorance is not a defence. An annual survey and a helpline nobody rings are not a system for finding out, and a manager noticing is not a system either.
Once you knew, did you act?
Only a change to the work counts. Every one of the cases above offered support of some kind, and in each one the job stayed exactly as it was.
“Support systems are no substitute for putting an action plan in place to reduce workload.”
Intel v Daw, Court of Appeal
How it works
What happens when you run Zen+ Health
Validated screenings
PHQ-9, GAD-7 and PSS-10 on a repeating schedule, not once a year.
Daily check-ins
How work actually feels, captured as it happens rather than in an annual survey.
Support without asking
Personalised exercises scheduled around each person’s working day, before anyone has to raise a hand.
Teams flagged
A team average dropping into the concern band, aggregated across at least five active members.
The action plan, there
The Health and Safety Executive’s own template and conversation prompts, next to the flag.
Nobody has to ring a helpline or admit that they are struggling. That is the difference between a benefit you provide and one that reaches the people who need it.
The dated record, exported when you need it
Aggregated psychosocial-risk data compiled into a report you can export whenever leaders, auditors or your own advisers ask for it. Screening coverage, ZenScore trend, support uptake and teams of concern, with a date against each of them.
See it in a demo| Category | Indicator | Status |
|---|---|---|
| Risk identification | Screening coverage | On track |
| Monitoring | ZenScore trend | Stable |
| Intervention | Support uptake | Active |
| Review | Teams of concern | Reviewed |
Illustrative layout. Your report reflects your own workspace.
The honest boundary
What we do, and what we set you up to do next
Zen+ Health
- Finds the risk early
- Reaches people who will not disclose
- Points to the team that needs attention
- Keeps the dated record of what you knew and when
Yours to do
- Change the work
- Make reasonable adjustments
- Handle the grievance
- Deal with the behaviour
Zen+ Health is not legal advice and does not replace your own process. We do not record what you decide, so keep your completed action plan in your own HR records.
Managing the same risk against the standard? Read ISO 45003 psychosocial risk management. Need the cost side? Try the wellbeing cost calculator.
Show that you acted
See the employee experience, the team dashboard and the evidence report end to end.